The realization that the balance of the counters was responsible for the actual beauty of a typeface was, for me, a revelatory experience
— Adrian Frutiger

4 hats of the CBO

As business progresses, new roles emerge, this is of course from my side of the table one of the more interesting ones. I give you the CBO, Chief Brand Officer.

The outline for the CBO role are four different fields (detailed description in the article but I have summarized it below)

The Creative director: To be a constant renewer of the brand, cause branding never stops

The Coach: The enabler of experience of the brand.

The Lookout: To monitor how the brand experiece evolves among customers and people

The Court jester: Tocreate an organisation-wide climate of brand-led leadership.

With my relation to big and small brands this is the role all of them is lacking. A traditional brand police which quite a few of the big corporations have hired does not compute into this new description. This is a new, creative and also innovative role to expand and take the brand further from the boardroom, across the office and the employees and finally to people experiencing your brand.

Who will be your new CBO?

Read the full article here.

About Identity

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Found this this short but rather good extracts from an article on IDEO founder Tim Brown’s blog:

Identity is an interesting thing. On the one hand we are responsible for our own identity and can be intentional about it. On the other hand it is shaped by the perceptions of others. For individuals or corporations, the challenge of re-designing identity is one of evolution rather than revolution.

Could not agree more, an identity job it is a constant process and evolution is a far better and more adekvate way of putting it when it comes to the process of your creative change. 

One thing we learned about what’s next for designing identity—not just for us, but for many businesses in the 21st century—is that there is a design opportunity in being global and genuinely sensitive to the cultural nuances of location and people. 

Be sensitive and let your identity and brand evolve and look for adaption towards you potential market and customers!

Read the full post here

Book tip

Been a Neumeier fan since around the mid 2000’s, his book The Brand Gap was on the “manditory” reading list on one of my courses on Berghs. And I’ve read that and all of his sequals, from which I’ve gotten inspiration and loads of ideas of continue my road within the fields of brand and design. Always well-written, smart reasoning and sometimes a bit fun.

This autumn he realeased his new book, The Meta Skills. It is about how sucessfully adapt to the ways things gonna work in the future. I am not gonna elaborate to much on the content other than to say that if you gonna buy a book this year buy this one. It is as for most Neumeister books, inspirational, smart and witty. But it deals with the five META skills - feeling, seeing, dreaming, making and learning.

Sounds fictionized? I’d beg to differ. It will engage you, it could probably scare one or two of you but above all it will inspire you. At least it did that for me. 

So check it out and find your META Skills!

Branding is your facilities

Often neglected, often prioritized wrong. Your facilties, offices or corporate spaces is a vital part of your organisation. 

Sure, everyone cannot and probably should not have a “überdesigned” office but as long as you stay true to your brand strategy your space will emerge.

However I would like to stress the point that you should adapt your brand experience into this space. Just putting the logo above your office doors will not do the trick. The benefits are clear, here are a couple of points on the benefits.

Creating a relevant modern working place it will:

- Motivate employees, they like work even more in a likeable atmosphere.
- Adds energy to your storytelling, what are we? 
(Are we…modern, innovative, conservative, creative, messy, trustworthy etc.)
- Drive attention, association and value to you brand.
- It is the obvious extension of your company culture.
- Vital part of attraction for presumptive employees and customers.
- Do your identity match your office space, if not. Make end’s meet. 


Just a few aspects of what you could achieve just by focusing on how the maintenance 

Remember your home is your brand!

*all images borrowed from White
- Forsman Bodenfors, office Gothenburg
- Clarion Hotel, hotel Stockholm
- UR Swedish Educational Radio, office Stockholm

To businessleaders: Do not forget to brand from within your company

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A big misconception among companies and leaders today is that they often tend to be satisfied with their approach to branding when adopting a new graphical identity or a new website with their logo. But there is more vital components to a modern brand today.

The people is a part that often tends to be left out, mainly because leaders do not know that their brand would gain even more ground and “likeability” if they used this approach also.

Here is an outline towards that.

Brand is your people and the way they represent you. Having a good team starts with good hiring and continues with strong and consistent training and development. No matter how well your employees adhere to your new brand style guide, if they couldn’t care less about the job they’re doing, that’s your brand.

To create great brands you start from the inside out!